TERMS OF AGREEMENT
If your check, draft, money order or like instrument is tendered
for payment, and the instrument is dishonored or returned unpaid
for any reason, we will charge and collect from you a $40.00 fee
plus the amount of the check. The charge shall not be considered
an interest charge, a finance charge, a time-price differential,
or any charge of a similar nature. The total charge is payable from
immediately available funds.
Integrity Online reserves the right to charge a customer's credit
or bank debit card up to 10 days in advance of the bill cycle
date. If a customer's card is declined, Integrity Online will notify
the customer by the e-mail address included in our records. If the
credit card or bank debit card information is not updated within
10 days of notice, all accounts are subject to suspension. Invoiced
customers will be sent an email if payment is not received by the
due date. All invoiced accounts not paid by the due date are considered
past due and are subject to suspension. It is the customer's responsibility
to notify Integrity Online if there are any changes in the customer's
account information, i.e. phone numbers, addresses, changes in credit
card numbers, or changes in expiration dates. If the customer fails
to notify Integrity Online of changes in their contact information,
such changes may result in a temporary interruption of service. The total
amount due must be paid before any account can be removed from suspension. Integrity
Online reserves the right to suspend any unpaid account on these
grounds. Integrity Online will not be held liable to pay or credit
any unused time as a result of suspension. All services (i.e. designated
email addresses and/or usernames) prior to suspension or closure
due to non-payment may not be available upon re-activation. Suspended
accounts on our server for 60 days or longer will be removed and
the account will be cancelled.
Prices and packages are subject to change without notice. It is
the customer's responsibility to ensure his e-mail is functioning
and to contact our technical support department if it's not. It
is also the customer's responsibility to read all e-mail sent by
Integrity Online's staff and to respond as necessary.
It is the customer's responsibility to contact Integrity Online
as soon as he wishes to cancel. All cancellations must be made via
telephone. Emails and other forms of notice will not be accepted.
Cancellations will always take effect on the account's next bill
cycle date. Cancellations must be made by phone 10 days prior to
the account's next bill cycle date. Any costs accrued, as a result
of the customer's negligence to contact Integrity Online, will not
be refunded.
Integrity Online will not issue partial credits or pro-rations
for monthly-billed accounts. New Quarterly and Yearly billed accounts
may be cancelled within 30 days of the sign-up date to receive a
refund. New Quarterly billed accounts cancelled within the 30-day
period will be billed for one month's service without a discount
and charged a $15.00 early termination fee. New Yearly billed accounts
cancelled within the 30 day period will also be billed for one month's
service without a discount and charged a $50.00 early termination
fee. All accounts cancelled after the 30-day period will not be
credited for any unused service.
Integrity Online customers are responsible for all long distance
charges accrued by the customer, whether through voice or data calls
or consumer negligence, such as not contacting the phone company
to ensure that the phone number for Integrity Online access is local.
It is Integrity Online's intent to have all customers accessing
the Internet through their service via local phone lines. Any long
distance charges are the sole responsibility of the customer.
Virtually Unlimited Access
As an Integrity Online customer, we want you to have access to the Internet without worrying about time restrictions.
That's why we provide our customers virtually unlimited Internet access. This service allows any customer to access the Internet up to 200 hours per month. (That is an average of 6.5 hours a day.) The average Integrity Online customer accesses the Internet less than 40 hours per month. Our virtually unlimited access allows over 6 times the average customer usage.
Internet access usage over 200 hours in a 30-day period is considered "dedicated." Such usage is a service not
currently
provided by Integrity Online. If in any calendar month your usage reaches the 200-hour limit, your service will be temporarily suspended until you contact Integrity Online to reopen that account.
Integrity Online may also restrict the amount of time you can stay continuously connected to the Internet. A continuous
connection of approximately 4 hours may be disconnected. This period may be shortened depending on overall network
usage and other factors. A connection that stays idle for a period of 15 minutes may be disconnected so that it will
be available for other users. If you are disconnected as described herein, you will need to re-dial in order to regain access to the Internet.
To help ensure that all members have access to Integrity Onlines services, members should not give out login names and passwords to anyone. By protecting your password, you will help prevent unauthorized use of your membership.
Integrity Online monitors all accounts for signs of unauthorized or unapproved use and reserves the right to deactivate your account if such use is detected. Examples of this include spamming newsgroups, sending unsolicited e-mail to Integrity Online or other Internet mail boxes, simultaneous logins, reselling the service, illegally distributing copyrighted software and/or other material that causes an abuse of bandwidth.
Integrity Online reserves the right to contact any customer regarding information pertaining to his user accounts.
|